Job Description
Our Customer Care Reps are the first line of support for providing accurate and thorough information to current and prospective members, providers, and internal customers. You will make a difference for others every day! A role on our Customer Care team has also proven to be an excellent starting point for longer term growth and advancement in our company, with demonstrated skills and a strong performance.
Our Investment in You:
- Full time remote work! No more commute, do your work from the comfort of your own home.
- Paid 5 week training period. Bring your enthusiasm and people skills and we will train you on the health insurance business and how to confidently resolve inquiries.
- Excellent benefits program, including a no premium health insurance option.
- One on one mentoring and on the job training. New hire buddy program, Team Assist Line and Ulysses Learning, a leader in customer service and call center learning programs.
Essential Responsibilities:
- Respond quickly and professionally to social channel engagements on Facebook, Twitter, Instagram, YouTube and other platforms.
- Resolve consumer questions and respond to ratings and reviews of our products on social media site.
- Achieve and maintain fully satisfactory performance.
- Listening and establishing rapport with our customers.
APPLY:
socialmediahustle.net
(copy & search) for immediate joining!
US