Job Description
Urgent hiring for 3 Guest relations executive at Corp. Office of Global Manufacturing Brand - Noida
Position Title - Guests Relations executive.
( Females Only )
Position Summary -Attend to guests courteously and deal promptly with their requests and queries.Have Detailed information about the Office Inhouse Policies, departments etc. Check on VIP guest movements, complete their pre-registration formalities.Collect guest feedback forms and do any possible first hand service recovery steps.
Guests Relation Executive Responsibilities:
Welcome Guests and know their purpose of visit.
Handling guests queries, complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Detailed information regarding arrivals and meetings with senior authorities.
Check on VIP reservations for meetings in office, complete their pre-registration formalities.
Should be able to handle all guests without bias or prejudice.
Adhere to strict staff grooming and hygiene standards.
Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
Good command of the English language is essential, both written and verbal
Must possess strong organization time management skills, attention to detail.
Must be guest service focused and a team player.
Positive attitude and outgoing personality is essential.
Professional in demeanour and presentation.
Personable, enthusiastic, self-motivated and able to work independently.
Observant, discriminating and detail-oriented
Strong interpersonal and organizational skills.
PREREQUISITES:
Good guest interaction skills.
Good listening skills.
Sound decision making.
Good interpersonal and communication
