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technical support engineers for microsoft office 365

About the Employer
Annual Salary
$Any - $Any

Job Description

Job Description

  • Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
  • Manage relationships with multiple customers, partners and collaborate with MS people
  • Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
  • Document incidents, report customer suggestions and technical issues to Microsoft

Benefits

  • Competitive Monthly salary ($1000 $1200 USD + bonuses) Accommodation in Shanghai
  • Food
  • Health insurance
  • Continuous training of hard and soft skills
  • Free English courses in the office
  • Motivated and highly professional team to work with
  • Comfortable working environment (spacious and well-equipped workstations, meeting-rooms, coffee bar, interactive lounge zone, sport facilities)
  • Corporate events

Job Requirements

  • Good English written and oral skills
  • Familiarity with application tools used at call centers is a plus
  • Interest in IT
  • Fast learning

How To Apply

  • There is 500 vacancies open for this job! Apply today by emailing your resume and contact information to: i-laura@wicresoft.com. We will then follow up by scheduling an interview.