Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
Manage relationships with multiple customers, partners and collaborate with MS people
Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
Document incidents, report customer suggestions and technical issues to Microsoft
Motivated and highly professional team to work with
Comfortable working environment (spacious and well-equipped workstations, meeting-rooms, coffee bar, interactive lounge zone, sport facilities)
Corporate events
Job Requirements
Good English written and oral skills
Familiarity with application tools used at call centers is a plus
Interest in IT
Fast learning
How To Apply
There is 500 vacancies open for this job! Apply today by emailing your resume and contact information to: i-laura@wicresoft.com. We will then follow up by scheduling an interview.