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support analyst

About the Employer
Annual Salary
$Any - $Any

Job Description

? Updates job knowledge by participating in educational opportunities; reading professional publications; ? Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. ? Provides high level os support and optimization while assuring implementation of reviews with proper resolution while taking care of technical challenges as well. ? Build presentations and document technical requirements and interactions regarding the products to external and internal users. ? Guarantee the technical aspects of publisher integrations by providing necessary documentation and guidance with highest accuracy. ? Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges. ? Test, conduct quality assurance and validate for technical feasibility and product launch ? Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering, and our Business Solutions teams. ? Sound knowledge about companys product and applications so as to assist users, employees and clients , if faced any issues. ? Respond to technical concerns and problems, ensuring smooth implementation and launch. Required Skill Sets: Post graduation mandatory with good academic record Freshers with very good communication skills can be considered as well. Well versed with MS- Office Sound technical background with hands on latest digital technologies. Pro-active, Self motivated approach towards accomplishment of the assigned tasks. Open for Travelling (schools and other educational institutions visits ) Expected qualities of the candidates:_ Efficient analytical, planning and execution skills. An ability to stick to strict deadlines. Attention to details. Man management skills in relation with domain knowledge. Stron