Job Description
To be an ideal fit for the position of technical support work, you are required to offer your help to the callers by knowing their issues and offering them the organization's yearly administration plans and programming to settle on their technical issues. This would be your obligation to transform these guests into organization's steadfast deals.
Job Description:
- Handle inbound calls (US) related with computers
- Engage customer on calls and help in identifying the technical errors
- Offer instant support to customers issues related to windows laptops and MAC devices
- Solve issues related to error codes or black screen
You are fit for the position if you can:
- In detail guidance to troubleshoot technical issues over phone call
- Possess good communication skills
Job Details:
- Working Days 6 days in a week
- Shift Timings Night shift (US) 8:30 PM to 5:30 AM
- Salary Credit Date 10th of every month
- Incentives and Increment After 6 months of joining
- Other Benefits Referral and joining bonus
- On spot offer letter is g
