Job Description
Role: Workday Support Assistant
Location: City of London
Initial 6 Month Contract
Daily Rate: Competitive
Role and Responsibilities:
- Provide support and guidance to line managers, employees and contingent workers in relation to initiation and completion of Workday business processes, specifically Joiners, Movers and Leavers
- Interpret requests from business users for changes within Workday
- Initial point of contact for queries raised by global business users
- Liaise with the Workday Support Analysts and IT Operations to troubleshoot and resolve issues
Key Skills and Experience:
- Good working knowledge of Workday HCM functionality with understanding of Human Resources and JML business processes
- Ability to interpret and analyse requests concisely with imaginative and practical problem solving skills
- Able to identify, clarify and resolve issues and risks, escalating them as required
- Strong customer support ethic
- Managing expectations
- Problem solving skills
Additional:
- Excellent communication skills - written and verbal
- Eligible to work in the UK without the need of visa support/sponsorship
If this position is of interest, please submit your full CV for review.Please review the advert in full, unfortunately we cannot consider candidates without all of the above requirements.
GB
