Job Description
Designation: Consultant / Sr Consultant – Customer Support
WORK FROM THE COMFORT OF YOUR HOME AND GET PAID!
Telligent now employs full-time Job applicants from home.
The Position: We’d like you to provide intelligent and engaging email responses to our tech-savvy and passionate customers. So, if you are an excellent native English writer and love learning about new technology then come work for us and get paid to do meaningful and exciting work.
What will you be doing:
- Provide support and resolve technical issues via phone, email and other electronic communications
- Build credibility and trust with the customers/players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed
Qualifications and Skills:
- Prior customer service experience highly desirable
- Prefers working in virtual self-management/self- motivated environment
- Excellent verbal and/or written communication skills
- Professional and articulate voice
- Home office that is noise & distraction free
- Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support
- Excels working in a fast-paced environment with evolving business needs
Must have Computer and Internet
Computing Minimum Specifications
- Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible)
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