Job Description
Job Description
Job Opening in Phoenix, AZ for Customer Service Representative
Employer
Salary
Who We Are
"We're growing and need talented Customer Service Reps to satisfy our customers needs." We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Phoenix. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
We are all about culture! Most say this but we actually live by it. It is our belief that, happy employees make happy customer's. Wade and Will, our owners have always put the employee first and helping them achieve their goals.
Come stop by our next BBQ/JOB FAIR the last Friday of the Month at 11:30. Meet the team and see why so many chose to work and stay at Penguin Air and Plumbing.
Why We Need You
Because we offer top of the line products and services, we need top of the line Customer Service Reps who genuinely care about the customer and look at this opportunity as not just a job but a career.
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
Key Sub Tasks
- You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
- Participate in training so that you grow and develop as a professional.
- Maintain and update our customer database with complete and accurate information.
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