Job Function Handling guests inquiries and all incoming and outgoing calls, and performing related administrative works (mail, meeting rooms reservations, Ect). Job Scope Internally: AMG Staff.Externally: Guests, visitors, Clients and customers. Key Accountabilities ? Attending Work Shifts allocated for each receptionist. ? Switchboard management ? Reception management ? Office management- attendance; room booking. ? Inventory of office supplies ? Scheduling maintenance; cleaners etc. ? Company Courier management etc; Business card management ? Pick up and deliver the mail and control collection & distribution/ maintain updated reports. ? Keeps the supervisor/Manager informed about any breach or important issues. ? Maintain Call Quality and Call Handling Techniques as specified by the Line Manager.? Maintain professionalism in attitude and guidance when dealing with Internal/ External Clients. ? Greeting for opening/ closing Phone Call etiquettes. This includes welcome Greetings, and closing phrase compliments. Greetings for Guests/ VIPs and acquiring information about their needs; handling their queries in courteous and professional manner. ? During Working hours, more than 95% of incoming calls should be handled.? Any other additional duties assigned by the manager.