Job Description

The main aspects of this role include:

Constantly monitor individual queue to resolve routine desktop issues and requests Escalate issues to supervisor as appropriate Obtain and maintain a high level of customer satisfaction Comply with the desktop group practices and procedures Update remedy and other data repositories as appropriate in a timely manner Achieve target ticket volume and ticket resolution levels In addition to the above, the relevant experience is required: This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve. Abbott provides some fantastic benefits for our employees, these include: Free Parking Onsite Gym Mothers Room Discounted Healthcare Discounted Shares program Fresh fruit available to employees AND..Lots, lots more To apply for this exciting opportunity, please visit our careers site at www.abbottcareers.com for more information Abbott is an equal opportunity employer We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us, or referring candidates to this role.  

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