Job Description
Job Description
Vacancy Open for German Speakers Customer Support Advisor Jobs in Lisbon,Portugal
International growing company is looking for German Customer Support Adivsor for Lissbon office (employer offers relocation package).
Your Task
As a customer service representative, you are responsible for handling customer inquiries, advice or review processes. Become part of our international team and secure the best possible services to all final customers of our client.
Inbound Customer Service;
Secure respectable waiting times for our customers and answer questions at the highest level by phone, email and live chat;
They guarantee excellent service quality and efficiency to achieve our team goals;
You advise our customers competently and offer active newest offers.
We offer 2 weeks intensive training, where you will get an insight into your future working field. This includes:
integration into the team ;
enrollment in software systems for electronic data processing;
Comprehensive product training offers and services our clients;
Introduction to customer relationship management and telephone support;
Practical insights into everyday work and independent development of training content.
Other conditions for working position
Working week 40 hours.
The necessary availability for the project is between 00:00 and 24:00 clock including rotate weekend work;
Salary: EUR 1400/ month gross without room, EUR 1035/ month gross with room, incl. rent and incidental costs (*for international applicants only)
Holiday and Christmas bonuses
In Portugal you will receive holiday and Christmas b