Job Description
Job description
Position: Assistant Manager- Outbound Sales Domestic
Designation: Assistant Manager
No. of positions : 4
Process : Outbound Sales- Domestic
Qualification : Any graduation
Experience: Min. 2+ years- experience on paper as (Assistant Manager)
CTC: As per company Standard
Location : Pune
Shift : General Shift
Suma Soft BPO is hiring for Assistant Manager- Outbound Sales Domestic Process. Who will be responsible for the growth and profitability of its Multi Locational Domestic Call Center activities, Head Quartered at Pune.
Experience: Min. 2+ years experience of Outbound Sales process as Assistant Manager.
Skills
Outbound Calling, Outbound Sales, Leadership, Decision-Making, People Management, Budget Development, Critical Thinking and Problem Solving Skills, Planning and Organizing, Delegation, Negotiation, Adaptability, Stress Tolerance, Team Work, Dialer Management, Campaign Management, MIS, Training, Quality, etc.
Key Responsibilities
Hands on experience of Managing large Domestic Outbound Sales process.
Good understanding of Domain, Operations, Quality management and AHT / SLA.
Excellent Stake Holder Management and People Management Skills
Possess Good Interpersonal Skills.
Should be able to manage team size of 300+ agents including TL, Trainer, Team Coach (ref:updazz.com)
Seniority Level
Mid-Senior level
Industry
Information Technology and Services Staffing and Recruiting Outsourcing/Offshoring
Employment Type
Full-time
Job Functions
