Job Description
JOB DESCRIPTION:
1) Verifying calls and Data Validation
2) Taking feedback from the customer and educating him regarding the process and product
3) Doing Scheduled Call backs to Customer to maintain customer interest and improve customer retention
4) Resolving Customer queries and coordinate with Technical Team to assist customer for end to end issues.
5) Maintaining Customer Satisfaction to the maximum level
6) Maintaining quality as per the standard.
7) Invoice generation
8) After sale service to be provided to the customer
ELIGIBILITY:
1) Both Male or female candidates can apply
2) Minimum 2 years of experience in Outbound/Inbound International process
3) Should have excellent communication skills in English
4) Dynamic & experienced personnel from international BPOs are preferred.
5) Any Graduation
6)Should be flexible for different shifts
ADDITIONAL BENEFITS:
1) Complimentary lunch or dinner
2) Pick up and drop facilities on both sides
3) Referral Bonus on a monthly basis
4) Incentives available as per the performance
SALARY: 12k-22k, Experienced :Hike of 20-30%.
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ABOUT COMPANY:
Maven Infotech offers business process management solutions through dedicated IT consulting services. Today, we are witnessing a rapid transformation in the world of business, with IT taking over major aspects of business vertical management. Maven Infotech thoroughly analyses your business model and does provide consulting services on that basis.
www.mavenindia.org
Contact Details: Contact with us between Monday to Friday (10:30 a.m to 7:30 p.m) on 6292145218/ 6292145222/ 6292145220/6292145219/ 6292145217/ 6292135700/ 6292135701
Regards,
Debagnika
HR Executive
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