At itelbpo, our entrepreneurial culture is sustained by our shared core values ??of Quality, Integrity, * Reliability and * Family.Our growing business seeks experienced, motivated team members that want to grow their professional skills.If you enjoy a work environment where you have to be efficient, patient, and empathetic, that also allows you to use your commitment to customer satisfaction and an ability to make quick and accurate decisions we have the opportunity you have been looking forReports to:Operations SupervisorResponsibilities:
Deals directly with customers by telephone
Complete surveys
Follow up on customer interactions, such as customer complaints and inquiries in a timely manner and any other.
Qualifications / Requirements
Knowledge of customer service principles and practices
Knowledge of relevant computer applications, such as Microsoft Outlook, Word and Excel.
