Job Description
Job Adeeba e-Services is a leading International BPO running Inbound process only. We provide technical help to our US, UK, Australian and Canadian customers 24x7 with our best technicians.
Urgent vacancy for Inbound Tech Support Process
Looking for immediate joiners
Fixed salary with attractive incentive
Shift timing 8pm-6am(No streatch hours)
Only tech support experienced candidates can apply
Address:
Godrej Genesis, Room No 602, 6th Floor, EP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091
Responsibilities and Duties
Handling incoming calls & selling technical support subscription plans to the customers.
Interact with the customers to resolve their queries related with hardware/software issues.
Taking inbound calls from customers regarding their pop up issues,
Taking remote access of customer's computer & diagnosing the problems
Convert the customer calls into sales
Will be responsible for ATTAINING daily, weekly and monthly Sales Targets
Required Experience, Skills and Qualifications
Excellent communication & convincing skills with fluency in English
Candidates with minimum 6 months experience in inbound Tech Support can apply.
Candidate should be flexible working with Night Shift
Candidate should have an enthusiasm to learn and earn.
Candidate must know how to take the transfer and make a sale.
Benefits
Fixed Salary on 1st of Every Month
Daily Sales Incentives
Attendance Incentive
24 paid leave+15 comp off+ paid Bday leave
Thanks & regards
Subhra Mukherjee(HR Recruiter)
For details call us at 9875577459
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