Job Description
Artwork Studio Supervisor Jobs Description
Artwork Studio Supervisor
Cirrus / Artwork - Leicester
Vacancy:
We have a vacancy at the Leicester site within Cirrus / Artwork as a Artwork Studio Supervisor, reporting directly to the Cirrus Operations Manager, the successful candidate will be responsible for planning, managing and overseeing the Artwork Studio workflow, key projects critical paths, artwork generation & production specifications, working with key internal business stakeholders (and external customers if necessary) to deliver the information accurately to deadline. Exemplary client customer service is critical and day to day client contact will be required, You will also be responsible for managing and developing team members providing guidance and advice on day to day operational matters and welfare support.
Key Accountabilities include and not limited to:
Co-ordinate creation of Artwork to customers specifications leveraging strengths and experience within the team
Achieve budgeted performance standards in relation to quality, right first time and delivery to deadline
Meet customer deadlines as agreed in scheduled and reactive Artwork packages and activities
To ensure effective internal communication through production team on the progress of all jobs
To manage traffic for all work placed within the productions departments
Ensure customer KPIs are adhered to in line with contracts and SLAs
Create monthly KPI data sets and deviation reports to customers
Produce monthly/quarterly/ annual KPI and performance reports providing analysis and narrative where applicable
Attend meetings and telecommunications at customers frequency, to discuss workload, on time delivery and error reportin