Job Description
Job Description
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Responsible to perform the alarm monitoring and troubleshooting, trouble ticket E2E (create, update, followup, close), lock/unlock NEs, network status, Mails requests (answer, distribution to right teams).
Experience:
1 -5 years of experience of operating telecom Alarm Monitoring & Fault Management for a Wireless
Network (2G / 3G / 4G)
High level activities are as below:
Alarm Monitoring (AM) Service
Fault management (FM) Service
Event Management (EM) Service
Incident Management (IM)
Problem Management (ProbM)
Performance Management
Service Level Management (SLM) Service
Preventive Maintenance (PrevM) Service
Change Coordinator
Access Coordinator
Support Business Continuity
Required Skills:
IMS & VAS ePC & GiLAN Transmission DWDMs Synch, IP, Security
OSS vOPS (Cloud Core, Nuage) SDM
Basic telecom knowledge: 2G, 3G, 4G, CORE architecture and service types
