Promotes/sells/secures orders from existing and prospective customers through a relationship based approach.
Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services
Makes telephone calls and in-person visits and presentations to existing and prospective customers.
Researches sources for developing prospective customers and for information to determine their potential.
Develops clear and effective written proposals/quotations for current and prospective customers.
Expedites the resolution of customer problems and complaints.
Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
Analyses the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization.
Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
Identifies advantages and compares organization’s products/services.
Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.