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Job Vacancy For Intake Call Centre Counsellor In Vancouver, BC

About the Employer
Annual Salary
$3500 - $4500

Job Description

Education:

  • Masters Degree in Counselling Psychology or Social Work or related field

Experience/Skills:

  • Minimum one year experience in a clinical setting
  • Superior clinical skills, including significant understanding of mental health and substance abuse issues and short-term, solution-focused treatment approaches
  • Exceptional case management skills, including knowledge of community resources and ability to assist clients to effectively access, utilize, and benefit from those resources
  • Demonstrated ability to create and manage professional clinical records with exacting detail
  • Second language would be an asset, but is not required.

ADDITIONAL REQUIREMENTS

  • Must be registered with a professional body in the province of BC
  • Successful completion of criminal record check

YOUR KEY CONTRIBUTIONS

  • Commitment to Excellence: Identifies and prioritize tasks, develop and implement plans ensuring optimal use of resources, evaluates and documents outcomes, and adjusts activities in order to meet or exceed expectations.
  • Technological Competence and attention to detail. Effectively utilizes appropriate technology to manage information, maintain records and communicate with clients, colleagues and community partners.
  • Personal Effectiveness: Maintains effectiveness in the face of stress, change and challenging situations, demonstrating both adaptability and a commitment to learning. Is aware of own assumptions, values, principles, strengths and limitations and acts consistently with integrity and in alignment with relevant ethical guidelines. Appropriately manage one’s own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumst