Job Description:
The car rental supervisor is responsible for all kinds of assets (human, vehicles, devices, etc..) in his territory. He is the key person and the focal point between the field team & the management. His role is a critical one and the real backbone of the fleet control for the company.
Responsibilities:
1. Lead day to day operations
1. In charge of all fleet in his area
2. Plan fleet mobility with area manager
3. Plan Fuel, checkup, cleanness, damage for fleet
4. Follow up on trips, long & short & on customers’ payments
5. Follow up on field operations
6. Regular daily, weekly, monthly & quarterly reports
7. Devices control/ inventory
8. Responsible for solving technical fleet issues raised by the customers
9. Continuous communication with other teams through systems & emails
10. Immediate Replacement for accident/ damage vehicles to customers
11. Follow up on fleet maintenance/ accidents/ insurance etc
12. Clearing procedures & follow up on traffic / terms & conditions violations with customers and subordinates.
13. Ability to respond to emergency situations in a logical manner is critical
14. Maintain and adhere to rental policies and procedures
Skills and Qualifications:
Substantial relevant experience within the same domain (3-5 years or more).
3-5 years experience in supervising a rental team
3-5 years experience in fleet control
Demonstrate good communication, presentation and interpersonal skills to establish interest, trust and credibility